Privacy Policy
Last updated: March 5th 2026
JaJong ("JaJong", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how JaJong collects, uses, discloses, and safeguards your information when you use the JaJong platform, including the website and related services (the "Platform").
JaJong operates as a technology-enabled marketplace that facilitates bookings between users and independent service providers offering accommodation, activities, and services.
1. Information We Collect
We may collect the following categories of information.
1.1 Information you provide
When using the Platform, you may provide:
- Name
- Email address
- Phone number
- Payment details
- Booking information
- Messages sent through the Platform
1.2 Automatically collected information
When you access the Platform, we may automatically collect:
- IP address
- Device information
- Browser type
- Pages visited
- Usage data
- Cookies and tracking data
1.3 Information from service providers
We may also receive information from service providers listed on the Platform related to bookings and service fulfillment.
2. How We Use Your Information
JaJong may use collected information to:
- Process and manage bookings
- Facilitate communication between users and service providers
- Process payments
- Provide customer support
- Improve the Platform
- Detect fraud or abuse
- Comply with legal obligations
3. How We Share Your Information
JaJong may share information with:
Service Providers
When you make a booking, relevant information may be shared with the service provider to fulfill the booking.
Payment Processors
Payment information may be processed through third-party payment providers.
Service Partners
We may share information with trusted service providers that support the operation of the Platform, such as:
- hosting providers
- analytics providers
- payment processing services
Legal Authorities
We may disclose information when required by law or to protect our legal rights.
4. Payment Processing
Payments made through the Platform may be processed by third-party payment gateways or financial service providers.
JaJong does not store full credit card details unless required by the payment processor.
5. Cookies and Tracking Technologies
JaJong uses cookies and similar tracking technologies to:
- enable core platform functionality
- remember user preferences
- analyze platform usage
- improve services
For more information, please refer to the Cookie Policy.
6. Data Retention
We retain personal information only for as long as necessary to:
- fulfill the purposes outlined in this policy
- comply with legal obligations
- resolve disputes
- enforce agreements
7. Data Security
JaJong implements reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, or misuse.
However, no method of transmission over the internet is completely secure.
8. International Data Transfers
Your information may be processed or stored in countries outside your country of residence where data protection laws may differ.
By using the Platform, you consent to such transfers where necessary.
9. Your Rights
Depending on applicable law, users may have rights including:
- access to personal data
- correction of inaccurate data
- deletion of personal data
- restriction of processing
- withdrawal of consent
Requests may be submitted via the contact information below.
10. Third-Party Services
The Platform may contain links to third-party websites or services.
JaJong is not responsible for the privacy practices of such third parties.
11. Updates to This Policy
JaJong may update this Privacy Policy from time to time.
Any updates will be posted on the Platform with the revised date.
12. Contact Information
If you have questions about this Privacy Policy, please contact via email: admin@ja-jong.com